Welcome. Notes In Confidence is a simple, private, encrypted note-taking app for therapists and supervisors. Your notes are encrypted in your own browser, kept in your own Google Drive, and only you can read them. There are no accounts to set up here, no monthly fees, and nobody else holds your key.
This short page is the place to start.
Where to find the app
The app lives at:
https://notes.notesinconfidence.uk/
Open that link in any modern browser, on any device you own (laptop, desktop, phone, tablet). Once you have set up your vault, you can sign in to the same Google account on any other device and your notes will follow you.
When you arrive, you will see the public landing page:
Click Open app to begin. If the soft launch is still in progress, you will be asked for a soft-launch password before the app proper opens.
You will need a soft-launch password to get in
We are currently in a soft launch, which is our way of opening the door to a small group of therapists and supervisors before going fully public. To keep that group small while we settle the last few details, the front page is gated by a single shared soft-launch password.
This is not the password for your own vault. It is just a small key that lets you reach the app at all during this early phase. Your own vault password, the one that will encrypt your clinical notes, is something you choose yourself the first time you set up.
The soft-launch password should have been given to you by the person who pointed you to this site, usually a colleague, a supervisor, or someone in your professional network. If you do not have it, please get back to whoever told you about Notes In Confidence and ask them for it. We are deliberately not sharing it through public channels.
Once you have the soft-launch password, type it on the gate page and you are through. The next page is the proper landing page for the app, with an Open app button that takes you to setup.
What to read next
If this is your first time, the article Setting up your vault for the first time is the right place to go after this one. It walks you through Google sign-in, picking a strong password, and getting your first backup downloaded. Five minutes, and you are ready to start.
After that, Add a client and write your first session note covers the day-to-day workflow.
If you would rather understand the privacy model first (perfectly reasonable for clinicians), read How Notes In Confidence keeps your notes private.
If you ever wonder why the app keeps reminding you to take backups, Sync, Backup and Local Backup, three different jobs explains the three layers of safety net and why we recommend turning all three on.
A small note about support
Notes In Confidence is offered free, by therapists, for therapists. Because it is free, the level of support is limited. The articles in this knowledge base are designed to cover the questions people most often ask, and we add new ones as themes come up. If you run into something genuinely puzzling, please feed it back through whichever route you arrived here, and we will look at adding an article. The diagnostic log option in Advanced > Danger Zone exists precisely so you can share a sanitised technical record if you ever need to.
We hope you find it useful. Take a moment, take a breath, then click through.